00Project

PawPilot

A connected pet-health companion

Type
Personal Project
Duration
Jan 2026 – Apr 2026
Product
AI Pet Health Companion
Role
UI/UX · Research · Prototyping
01Context

What is PawPilot?

PawPilot is a multi-species AI pet-health companion concept. It connects daily logs and smart-device signals with guided symptom triage and a vet-ready report, helping owners understand changes and prepare a clearer next step.

02Overview

Pet care needs a connected picture.

Pet care is fragmented across symptom searches, scattered records and separate device apps. PawPilot explores how those pieces can become one continuous care system, including animals that rarely appear in mainstream pet apps.

The problem

Four gaps in everyday care

01
Unclear signals
Owners struggle to tell whether a change is normal, something to monitor, or a reason to seek care.
02
Scattered records
Vaccine photos, vet notes, feeding routines and medication records live across photos, notes and conversations.
03
Missing species context
Birds, reptiles, fish and small mammals need different observations, questions and warning signs.
04
Disconnected devices
Feeders, fountains, litter trackers and environment sensors each show part of the picture. Owners have to connect it themselves.
The opportunity

Guide, baseline, connect

01
Guide
Turn observations into structured questions and a clear next step.
02
Build a baseline
Learn the normal routines of each individual pet, so changes have context.
03
Connect
Bring device signals, photos and daily care into the same record.
Target users

Different households, shared uncertainty

One dog or cat

A clearer next step for everyday care.

An owner notices a change in their pet but is unsure what it means. They need a calm second opinion, a clear record and reminders that fit daily life.

What they need
  • Guidance before deciding on a vet visit
  • Vaccine records and notes in one place
  • Gentle reminders without unnecessary noise
03Architecture

One profile connects the whole loop.

A structured pet profile is the foundation. Species, history, daily observations and connected devices stay tied to the right animal; every action can feed back into that pet’s baseline.

System flow

Four moments, one loop

Core functions

AI Symptom Check
A guided conversation helps owners describe symptoms, answer focused follow-up questions and understand urgency.
Chat & action
Daily Health Tracking
Lightweight logs for appetite, hydration, waste and behavior gradually establish a personal health baseline.
Monitoring
Smart Device Hub
Feeders, fountains, litter trackers, activity trackers and environment sensors are considered together.
Monitoring
Vet-Ready Report
Observations, logs, photos and device trends are organized into a structured PDF for a veterinary visit.
Chat & action
04Showcase

Three connected ways to care.

Three connected feature groups carry the concept from setting up a pet to understanding change and preparing for care.

01

Care logic that fits the animal

A bird, a gecko and a hamster need different questions and signals. Species-aware logic starts with a structured profile.

01 / Species & profiles

Create and switch between pets, each with its own basic information, photos, vaccines, health history and reminders.

Why it matters

  • Different animals need different health logic.

    A bird, a reptile, and a hamster cannot be assessed using the same symptoms, follow-up questions, or warning signs.

  • Species Packs make the system truly usable.

    They allow PawPilot to adjust key metrics, red flags, and care logic based on the type of animal.

  • A clear pet profile is the foundation of everything.

    Without a structured pet profile, the app cannot personalize tracking, device interpretation, or symptom triage.

  • More people are keeping non-traditional pets.

    Internet growth has sparked interest in non-traditional animals — we have to meet this demand.

A bird, a reptile, and a hamster cannot be assessed using the same symptoms, follow-up questions, or warning signs.

02

Understand normal before it changes

Daily tracking and device signals build the Digital Twin: a personal baseline that gives small changes context.

02 / Daily health & connected devices

Link each feeder, fountain, tracker or environment sensor to the right pet, then read its signals alongside the rest of the record.

Why it matters

  • Health problems are easier to detect and defend.

    Daily logs and device data help PawPilot learn each pet's baseline over time.

  • The Digital Twin turns scattered data into patterns.

    Instead of isolated numbers, the system compares appetite, water, activity, waste, and environment against the pet's usual behavior.

  • The Device Hub makes the app more proactive.

    By connecting smart devices, PawPilot can move beyond manual input and catch changes earlier.

  • Help users identify issues more effectively.

    Everyday devices help identify the causes of pets' illnesses more accurately and quickly.

Daily logs and device data help PawPilot learn each pet's baseline over time.

03

Turn uncertainty into a next step

The conversation connects what an owner notices with the profile, daily logs and recent device trends. It leads toward a decision and a useful handoff.

03 / Guided triage & visit preparation

Accept text, photos, video or audio observations. Ask species-aware questions, explain possible causes and guide Monitor, Urgent or Emergency next steps.

Why it matters

  • Symptom Check should feel like guided triage, not just chat.

    The goal is to help owners understand urgency, possible causes, and what to do next.

  • These features reduce uncertainty at the most stressful moment.

    Instead of guessing or searching online, owners get a clear path — monitor, prepare for a visit, or seek emergency care.

  • The Vet-Ready Report bridges home and clinic.

    It turns scattered symptoms, logs, media, and device signals into a structured summary the clinic can use immediately.

  • Sometimes a pet's condition is worse than the owner expects.

    Pets can be in worse condition than owners realize — early structured action matters.

The goal is to help owners understand urgency, possible causes, and what to do next.

05Research

From owner uncertainty to design decisions.

I spoke with owners in different care situations: new pet parents, multi-pet households, non-traditional pet keepers and people already using smart devices. The research focused on how they interpret changes and where their current tools fall short.

11
Owner interviews · 30–60 min
7
Species represented
20
Online survey responses
2
Exploratory veterinarian talks

Dog · Cat · Rabbit · Hamster · Gecko · Parrot · Fish

User interviews

Three pet-owner realities

The interviews exposed three recurring needs: species-specific support, interpretation across devices, and clearer coordination in multi-pet homes.

Emily, 24
“Whenever my hamster acts differently, I don’t know if it’s something serious or just normal behavior.” As a new hamster owner, Emily needs reliable small-animal guidance and help interpreting subtle changes.
Hamster owner · Species-specific care · Clear guidance
Daniel, 30
“I already own several smart pet devices, but they all run on different apps.” Daniel has a golden retriever. He wants the numbers from his devices to become a unified explanation, with useful alerts when something changes.
Smart-device user · Unified view · Interpretation
Sarah, 38
“Managing one pet is easy. Managing three is completely different.” With two dogs and a cat, Sarah finds medications, missed meals and appointments hard to keep separate. Family members also need a clear view of the latest care.
Multi-pet household · Separate profiles · Quick overview
Insights

What the design needed to do

01
Confidence over more information
Owners need a clear response to uncertainty. Turn confusing symptoms into understandable next steps.
02
Continuity across routines
Feeding, medication, behavior and visits happen separately. Connect those observations into patterns over time.
03
Care logic for each species
Different animals communicate health differently. Tailor questions and interpretation to the selected pet.
04
Interpretation across devices
Another dashboard is not enough. Explain what changed and why it may deserve attention.
06Journey

From concern to follow-up.

An illustrative scenario follows Emily after she notices that her hamster has diarrhea. The flow moves from uncertainty to veterinary care, then recovery tracking.

01
Discover
Emily notices diarrhea and unusual weakness. She checks appetite, hydration and activity but does not yet know the cause or urgency. PawPilot: Opens a symptom flow from the hamster’s profile.
Alarmed
02
Investigate
Emily answers focused questions. The flow reviews her answers alongside feeder and water-device data; excess fruit appears as a possible dietary trigger in this scenario. PawPilot: Connects observations with recent patterns.
Uncertain
03
Respond
Emily follows the next-step guidance and seeks veterinary care. A shareable report gives the clinic context, with the digital report shown on the clinic screen. PawPilot: Explains urgency, prepares the report and helps find appropriate care.
Focused
04
Recover
After veterinary treatment, Emily records medicine, stool, appetite and water, and adjusts the care routine. PawPilot: Supports follow-up, reminders and an updated baseline.
Relieved
07Market

A place between daily care and a vet visit.

The project compares three familiar approaches to pet care. PawPilot’s opportunity is to connect daily care, species context and a structured handoff when professional help is needed.

Where PawPilot connects the pieces.

Explore a category to compare its focus with PawPilot.

Daily care depth  ↑
Species breadth  →
Continuous
Episodic
Narrow
Broad
General pet apps
Dog/cat reminders
PawPilot
Connected pet-health system
Vet telehealth
Pay-per-consult
Device apps
One brand / one signal
Quadrant I
Generalist
Many species, shallow use
Open territory
Daily companion
Broad species + connected daily care
Quadrant III
Reactive
Narrow scope, episodic
Quadrant IV
Specialist
Deep for one device or species

Swipe to explore the positioning map

Proposed direction

PawPilot

Whole-pet context · guidance emphasis
Shared context

Species Packs, daily logs and device signals share one pet profile and contribute to a personal health baseline.

PawPilot direction

Turn that context into guided triage, visit preparation and a structured vet report. This is the direction explored by the prototype.

Selected: PawPilot. Its focus and PawPilot direction are shown below the positioning map.
Positioning

A connected daily companion

The design aims for broad species support and continuous daily care: between generic records, isolated hardware and episodic care. The baseline, the questions and the report all belong to the same system.

Multi-species
Species Packs adapt care logic beyond dogs and cats.
Baseline-driven
Daily changes are compared with the individual pet.
Device-agnostic
The proposed hub brings existing hardware signals into one context.
Vet-ready
A structured report supports the handoff from home to clinic.
08System

Warm by default. Clear when it matters.

Warm cream makes the product feel calm and approachable. Mint is reserved for primary actions and healthy states; amber and coral communicate increasing urgency.

Color system

  • #4EB589

    MINT PRIMARY

    CTA, active, healthy

  • #FEF7F0

    CREAM BG

    App Background

  • #2D2D2D

    TEXT

    Primary text, nav

  • #F2A93B

    URGENT

    Action needed soon

  • #EAF7F0

    MINT SOFT

    Accent surfaces, tags

  • #E8614B

    EMERGENCY

    Contact vet immediately

Calm by default
Cream surfaces and structured cards reduce the clinical tone of the experience.
A consistent health signal
Mint connects primary actions, active states and healthy information across the flows.
Clear escalation
Monitor, Urgent and Emergency provide distinct levels for the next-step guidance.

Typography

09Future

Toward a connected care network.

The next directions extend the prototype into a broader care network. Each builds on the same pet profile, baseline and structured handoff.

01
A deeper hardware ecosystem
Add more smart-device modules and passive signals, reducing manual entry while keeping observations tied to the same baseline.
02
A two-way bridge to clinics
Explore visit summaries, medication updates and follow-up workflows that connect home and clinic beyond a one-way PDF.
03
A shared care network
Give household members, pet sitters and care professionals a shared record, with notes and reminders routed to the person providing care.
04
More personal intelligence
Explore owner-tuned sensitivity, longer-term patterns and predictive flags for the individual animal.